What Is International Call Forwarding?
International call forwarding lets you receive calls from one country on a phone in another country. You get a local phone number in your target market, and when customers call it, the call is automatically forwarded to your actual phone — wherever you are.
For example, you can get a German local number that forwards to your office in the Netherlands, or a UK toll-free number that rings on your mobile in Spain.
Why Use International Call Forwarding?
- Local presence without a local office — customers call a local number instead of an expensive international number
- Customer trust — local numbers have higher answer rates than international numbers
- Cost control — you pay for the DID number, not per-call forwarding fees
- Flexibility — change the forwarding destination anytime from your portal
How to Set Up Call Forwarding with DIDfarm
Method 1: Simple Call Forwarding
The quickest setup — forward calls directly to any phone number:
- Purchase a DID number in your target country
- Go to your portal and click on the number
- Enter the forwarding phone number (any number worldwide)
- Save — calls start forwarding immediately
Method 2: SIP Trunk + PBX (Recommended)
For more control, connect the number to your PBX via a SIP trunk:
- Create a SIP trunk in your portal
- Assign your DID number to the trunk
- Configure your PBX to handle incoming calls — IVR, ring groups, voicemail, etc.
Method 3: Visual Call Flow Builder
DIDfarm's visual call flow builder lets you design exactly how calls are routed with a drag-and-drop interface. Create business hours routing, IVR menus, call queues, and voicemail — no coding required.
Pricing
International call forwarding with DIDfarm starts from EUR 1.49/month per number. There are no per-minute forwarding fees when using SIP trunks or call flows. Simple phone number forwarding may incur per-minute charges for the outbound leg.