Features
- Automatic call logging to HubSpot Engagements
- Contact timeline integration
- Caller matching by phone number
- Call outcome and disposition tracking
- Call recording links in HubSpot
- Works with Sales Hub and Service Hub
How to Connect
1
Connect your HubSpot account
Click Connect below to authorize DIDfarm with your HubSpot portal via OAuth.
2
Configure call logging
Select which call types to log and set default call outcomes for automatic logging.
3
Verify contact matching
Make a test call from a known contact to verify the call appears on their timeline.
4
Test end-to-end
Confirm call duration, direction, and recording link appear correctly in HubSpot.
Requirements
- HubSpot Sales Hub or Service Hub (Starter or higher)
- HubSpot admin access for OAuth authorization
- At least one active DIDfarm SIP trunk
- DIDfarm numbers with active call routing
API Integration
This integration connects via OAuth. No SIP trunk configuration needed.
Auth Method
oauth
Type
API / Webhook
Post-Setup Checklist
- OAuth connection shows Connected in DIDfarm portal
- Test call creates an Engagement in HubSpot
- Contact matching finds correct contact
- Call duration logged correctly